Privacy Policy

GREAT EVENTS CENTER LLC ("Great Events Center," "Company," "we," "us," or "our") respects your privacy and is committed to protecting it in accordance with this Privacy Policy ("Policy").

This Policy explains how we collect, use, store, share, disclose, and otherwise process information obtained from you or about you when you access or use any of the following (collectively, the "Services"):

• Our website(s), including any domain(s) owned or controlled by Great Events Center (the "Website");
• Our online booking tools, venue inquiry forms, and event request systems;
• Our customer support communications (email, SMS, phone, chat);
• Any mobile or desktop applications operated by Great Events Center;
• Any marketing, advertising, analytics, or lead-generation activities linked to this Policy;
• Any forms you submit via third-party platforms (including but not limited to Google Forms, Typeform, Microsoft Forms, PDFs, and similar tools);
• User-generated content and information you submit publicly or privately through the Services.

By accessing, browsing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, do not use the Services.

This Policy applies only to information collected by Great Events Center through the Services.

This Policy does not apply to:

• Information collected offline unless expressly stated;
• Information collected by third parties, including payment processors, social media platforms, advertising networks, event ticketing providers, vendors, and any other third-party websites or services that may link to or be accessible from the Services.

We are not responsible for the privacy practices of third parties. You should review their policies independently.

The Services are not intended for children under thirteen (13) years of age. We do not knowingly collect Personal Information from children under 13.

If you believe a child under 13 has provided us Personal Information, contact us and we will take commercially reasonable steps to delete such information.

For purposes of this Policy:

• "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
• "Sensitive Personal Information" includes categories defined by applicable law (where relevant), such as precise geolocation, login credentials, and other sensitive identifiers.
• "Process" means any operation performed on information, including collection, storage, use, disclosure, transmission, or deletion.

We may collect information from and about you in the following categories. Some categories may not apply to every user.

5.1 Information You Provide Directly

We may collect information you provide, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Company name and job title (if applicable)
• Event details (date, time, guest count, theme, event type)
• Venue requirements and preferences
• Communications with us (including customer service requests)
• Contracts, invoices, receipts, and booking-related documents
• Any content you submit, including files, photos, documents, and notes

5.2 Booking, Business, and Transaction Information

We may collect:

• Reservation and booking history
• Purchase and payment status (note: payment processing may be completed by third parties)
• Service selections, add-ons, and event packages
• Billing and administrative records

5.3 Automatically Collected Information

When you use the Services, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Referring/exit pages
• Clickstream data
• Date/time stamps
• Usage data (pages visited, time on site, interactions)
• Approximate location (derived from IP address)
• Cookie identifiers and advertising IDs

5.4 Cookies and Similar Technologies

We may use:

• Cookies (browser cookies)
• Pixel tags / web beacons
• Local storage
• SDKs (software development kits)
• Session replay tools
• Analytics tools (e.g., Google Analytics or similar)

We may use these technologies to recognize you, personalize content, improve Services, measure marketing effectiveness, and perform analytics.

5.5 Information From Third Parties

We may receive information from:

• Advertising and marketing partners
• Lead-generation services
• Analytics providers
• Social media platforms
• Business partners
• Referral sources
• Publicly available sources

We may combine third-party information with information we collect directly.

We may use Personal Information and other data for any lawful business purpose, including but not limited to:

6.1 Provide and Improve Services

• Provide venue booking and event services
• Respond to inquiries and customer support requests
• Manage contracts, reservations, and operations
• Improve Services through analytics, internal tools, and automation

6.2 Business Operations

• Maintain internal records
• Audit and compliance
• Internal training and quality assurance
• Fraud prevention and risk management

6.3 Marketing and Communications

• Send promotional communications (email, SMS, phone)
• Provide newsletters, event offers, and announcements
• Retarget users with advertisements on third-party platforms
• Personalize marketing based on behavior and preferences

6.4 Legal and Safety Purposes

• Enforce our Terms, policies, and contracts
• Protect Company rights, staff, vendors, customers, and property
• Investigate suspected fraud, abuse, or illegal activity
• Comply with legal obligations

6.5 Research, Analytics, and Profiling

We may:

• Analyze user behavior
• Create audience segments
• Use automated tools and profiling
• Develop internal business intelligence
• Create anonymized and aggregated datasets

6.6 Any Other Purpose

We may use information for any purpose: disclosed at the time of collection; or with your consent; or permitted by law.

We may disclose your information in the following circumstances:

7.1 Service Providers and Contractors

We may share information with vendors that help us operate the business, including:

• Website hosting providers
• CRM providers
• Email/SMS communication vendors
• Customer support systems
• Analytics and marketing vendors
• Security and fraud prevention vendors

These providers may process information on our behalf.

7.2 Event Vendors and Operational Partners

We may share information as needed to fulfill services, including:

• Catering vendors
• Decor vendors
• Security vendors
• Cleaning staff
• Equipment rental providers
• Parking and logistics vendors

7.3 Advertising and Marketing Partners

We may share data with advertising partners for:

• interest-based advertising
• lead measurement
• campaign optimization

7.4 Business Transfers

If we are involved in a merger, acquisition, reorganization, dissolution, financing, bankruptcy, or sale of Company assets, information may be transferred as part of the transaction.

7.5 Legal Compliance and Protection

We may disclose information to:

• comply with law, subpoena, court order, or regulatory request;
• protect our rights and property;
• prevent harm, fraud, or illegal activity;
• enforce agreements.

7.6 With Consent or at Your Direction

We may share information when you request or authorize it.

7.7 Aggregated or De-Identified Information

We may share aggregated or de-identified data without restriction.

We retain Personal Information for as long as we determine, in our sole discretion, is necessary for: business operations; legal compliance; recordkeeping; dispute resolution; enforcement of agreements; analytics and improvement.

We may retain Personal Information indefinitely unless prohibited by law.

You acknowledge that deletion requests may not result in complete deletion due to: legal obligations; backups and archival systems; legitimate business interests; fraud prevention; dispute handling.

Depending on your jurisdiction, you may have rights such as access, correction, deletion, or opt-out of certain processing. However, Great Events Center reserves the right to: deny requests where permitted by law; require verification of identity; charge a reasonable fee where permitted; retain data as necessary for legitimate business purposes.

9.1 Marketing Opt-Out

You may opt out of marketing emails by using the unsubscribe link or contacting us.

9.2 SMS and Phone Calls

If we send SMS messages, you may opt out by replying STOP (where applicable).

9.3 Cookie Controls

You may control cookies through your browser settings. Disabling cookies may reduce functionality.

The Services do not respond to browser "Do Not Track" signals. We reserve the right to continue using tracking technologies as described in this Policy.

We implement commercially reasonable safeguards designed to protect Personal Information.

However: No method of transmission over the internet is 100% secure. No system can guarantee absolute security. By using the Services, you acknowledge and accept these risks.

If you access the Services from outside the United States, you acknowledge and agree that your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ from those in your location.

The Services may contain links to third-party websites or services. We do not control third-party practices and are not responsible for their privacy policies or content.

We may modify this Policy at any time in our sole discretion. Changes are effective immediately upon posting, unless otherwise stated. Your continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

If you have questions or concerns regarding this Privacy Policy, contact: